Technical Support & Billing
First, please search through the
Online Documentation
in your H-sphere
Control Panel
or see this FAQ. If your question was
not answered,
click Support Center in the Control Panel
to submit a trouble ticket.
24/7 Phone Support is planned for the
future, but for now sending
e-mail or a
trouble ticket is the best way to get results. Most support requests are
answered in less than 24 hours.
General:
Move existing site to Sheer Web
Host with little or no downtime.
NEW! Great
free PHP e-mail form mailer from Tectite.
Cart32 Info, Tutorials
& Downloads
-
-
Follow instructions in your
confirmation e-mail to login to your H-sphere Control Panel, and submit a ticket
requesting cart install. Then follow the
Quick Reference Guide.
-
If moving an existing cart to Sheer
Web Host, attach an export file from the old cart.
-
If you want to customize the cart
template files yourself, please request your own FTP login, too.
- For beginners, follow the
Quick Reference Guide and the Getting Started Guide below. Happy e-commercing J
Phone: (856) 881-6000. Hours of
Operation: 10 a.m. to 5:30 p.m. Eastern Standard Time.
To contact billing, please e-mail
billing@sheerwebhost.com. We can't
help billing
inquiries by phone
— we
need your e-mail for our records.
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