Technical Support & Billing

When you need help or have questions, log into your H-sphere Control Panel and search Support>> Knowledge Base. If your question is not answered, submit a trouble ticket. Sending e-mail or a trouble ticket will get results. Requests are answered promptly, usually in less than 24 hours.

Phone: (856) 881-6000. Hours of Operation: 10 a.m. to 5:30 p.m. EST.
To contact billing, please e-mail us for faster results.

General: How to move an existing website to Sheer Web Host with little or no downtime. 

Info, Tutorials & Downloads

Follow instructions in your confirmation e-mail and login to your H-sphere Control Panel. Then submit a ticket requesting cart install. If you use an Access product database, request FTP login, too. Then follow our Quick Reference Guide.

If moving an existing cart to Sheer Web Host, attach an export file from the old cart.

For beginners, use the Getting Started and Quick Reference guides below. Happy e-commercing!

Migrating an existing Cart32 to Sheer Web Host	Quick Reference: Cart32 settings on Sheer Web
Cart32 Getting Started Guide	Cart32 help file (available in your Cart Admin panel)
Cart32 Buttons & HTML	Set up Cart32 w/ PayPal Website Payments Pro
Web-Based Form Wizard Click to use online. Dreamweaver Form Wizard (for version MX and lower)	NEW! Cart32 module for Pre-configured for Sheer Web-hosted websites. Install through the extensions menu in Joomla.
FrontPage Form Wizard	Testing (Dummy) Credit Card Numbers
Using an Access Database with your Cart	Download sample working Access database
Customizing Cart32 Templates	Removing Cart32 ad links from templates / emails
NOTE: You can now edit cart templates and images from within the Cart Admin (no need to FTP).
Cart32 Knowledge Base	Cart32 Users Group

Recommended Resources

Tectite PHP e-mail form mailer	Sick of spam? Free MailWasher Pro download
for your cart CLICK FOR INFO.	Ad-Aware malware protection for your computer Free for personal use
E-merchants Group: merchant account at co-op prices	Payment gateway and merchant account
Filezilla free FTP program	Submit your website: